At The Rustic Hen, we are committed to delivering your orders safely and efficiently across the United States.

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time
We offer FREE shipping across the United States. Estimated delivery time is usually between 5–10 business days depending on your location and carrier availability.

Shipping Areas
We currently ship to all states within the USA.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this information to monitor your shipment status and estimated delivery date.

Shipping Delays
While we strive to deliver orders on time, delays may occasionally occur due to weather conditions, high shipping volume, holidays, or carrier-related issues. We appreciate your patience and understanding.

Incorrect Address
Please ensure your shipping address is correct before placing your order. The Rustic Hen is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us immediately so we can assist you in resolving the issue.

Contact Information

The Rustic Hen
Email: info@therustichen.shop
Phone: +1 316-295-8483
Address: 115 N Main St, Cheney, KS 67025, USA